Core Responsibilities
Outbound & Inbound Calls: Make and receive high-volume phone calls (sometimes via auto-dialers) to inform debtors about past-due accounts.
Payment Negotiation: Negotiate partial payments, full settlements, or structured installment payment plans.
Skip Tracing: Research and locate debtors who have changed phone numbers or addresses using public databases and tracking software.
Dispute Resolution: Handle billing questions, investigate account errors, and resolve customer grievances.
Record Keeping: Document all communication logs, payment promises, and account statuses accurately in agency databases.
Legal Compliance: Follow federal, state, and local laws—such as the Fair Debt Collection Practices Act (FDCPA)—along with internal company policies.

Key Skills & Qualifications
Communication & Persuasion: Solid verbal negotiation,



active listening, and conflict-resolution skills to handle stressed or hostile debtors.
Resilience & Drive: Ability to handle rejection, work under pressure, and meet monthly recovery and call quotas.
Computer Literacy: Familiarity with Microsoft Office, CRM platforms, and specialized collection software.
Education & Experience: Typically requires a high school diploma or GED, with preferred backgrounds in customer service, sales, or prior collections experience.

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks:
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Debt Collector Raipur
🏢 PC World
📍 Raipur