Job description:

We have requirement for Customer Relationship Manager (CRM) for our Service Department.

RESPONSIBILITIES:
Resolving customer concerns.
Customer experience at the dealership showroom and supporting in their follow-ups.
Ensure Customer Satisfaction.
Complaint Management.
Feedback collection.
Customer home visit as & when required.

EXPERIENCE: Minimum 3 to 5 Years experience in similar role only in automobile sector.

EDUCATION - ANY GRADUATE / BBA /MBA

REQUIRED SKILLS:
Valuable communications skill,
Teamwork and leadership Skills,
Customer Orientation,
Problem-Solving Skills,
Knowledge of Company Products and Services.

Local candidates are given more preferences.

Employee Facilities Include:





· Attractive salary packages

· Performance incentives and bonuses

· ESIC and EPF benefits

· Regular appraisals

· Continuous training and development

· Transparent career paths for growth

· Staff accommodation for outstation candidates

· Staff lunch room with AC facility

Career Path- CRM---> Asst AWM----> WM----> SM----> AGM----> GM

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
Cell phone reimbursement
Food provided
Provident Fund

Work Location: In person

📌 Crm Service Sambalpur (India)
🏢 Mu002FS INFINITY VENTURES
📍 India