Customer Relationship Manager (CRM) – Aftersales

WE ARE HIRING – CRM (AFTERSALES)

Location – Hyundai | Mohali

We are looking for a Customer Relationship Manager (CRM) – Aftersales to join our Hyundai dealership team at Mohali.

Position: CRM – Aftersales

Location: Mohali

Industry: Automobile Dealership

Experience: 4 –9 years in Automobile Aftersales

Key Responsibilities:
Handle customer queries, complaints, and feedback
Manage service follow-ups and customer satisfaction
Monitor CSI / customer feedback and improve service experience
Coordinate with the Service & Workshop teams
Handle service reminders and customer retention activities
Prepare and monitor CRM reports- Positive in MS excel




Ensure timely resolution of customer concerns

Candidate Profile:
Experience in Automobile Aftersales CRM Must.
Valuable communication and customer-handling skills
Strong follow-up and coordination abilities
Positive knowledge of MS Excel and CRM systems
Customer-focused and presentable

Location: Hyundai – Mohali

Interested candidates can share their CV:

Contact: +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:
Cell phone reimbursement

Work Location: In person

📌 Customer Relationship Manager Crm – Aftersales Sahibzada Ajit Singh Nagar
🏢 Joshi Mercedes Benz
📍 Sahibzada Ajit Singh Nagar