Program Coordinator – Student & Education Engagement - NGO

Location: Kandivali

Experience: 1–4 Years

Working Hours: Tuesday to Sunday, 12:30 pm to 9:00 pm

Overview

We're looking for a dependable, people-first Program Coordinator to be the link between our students, education team, and management. You will understand the needs and queries of each group, resolve them promptly, and keep our education programs running smoothly. Because our programs run around students' schedules, this role requires flexibility beyond standard office hours.

Key Responsibilities

Student Engagement
Be the first point of contact for students, listening to their queries, concerns, and needs, and resolving or escalating them promptly
Check in regularly with students to track attendance, participation, and wellbeing

Education Team Coordination
Coordinate with teachers and the education team on timetables, session logistics, materials, and student feedback
Pass on student needs and learning challenges to teachers, and follow up on actions taken
Support the planning and smooth execution of classes, workshops, and special sessions

Management Liaison & Reporting
Communicate program needs, feedback, and issues to management clearly and on time




Maintain accurate records of student data and queries
Prepare regular reports and updates on program progress and student outcomes

Requirements
Graduate in any discipline (education, social work, or psychology background is a plus)
3+ years of experience in coordination, student support, or the education/NGO sector (freshers with robust aptitude may be considered)
Excellent communication skills in English and Hindi
Empathetic, patient, and approachable, with the ability to connect with students from diverse backgrounds
Robust organisational and follow-up skills; able to handle multiple stakeholders at once
Willingness to work flexible schedule, including evenings and weekends
Working knowledge of MS Office/Google Workspace
Commitment to the NGO's mission and strict confidentiality around student information

Ability to commute/relocate:
Kandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Will you be comfortable working from the office Tuesday to Sunday, 12:30 pm to 9:00 pm?
What is your current CTC?
What is your expected CTC?
What is your notice period?

Work Location: In person

📌 Program Coordinator Kandivali
🏢 HR Yaar
📍 Kandivali