24 Oct
|
Enterprise IT Solutions
|
India
24 Oct
Enterprise IT Solutions
India
Telesales Executive
Location: Chennai
Job Type: Full-Time
Department: Customer Service/ Sales
Job Summary:
We are looking for a Telesales Executive to handle inbound and outbound calls, respond to customer queries, follow up on leads, and promote company products and services. The ideal candidate should have valuable communication skills, a customer-focused approach, and the ability to build long-term customer relationships.
Key Responsibilities:
Make inbound and outbound calls for customer follow-ups, feedback, renewals, and promotions.
Handle customer queries and provide accurate information and timely solutions.
Generate leads, promote products and services, and maintain customer records in the CRM system.
Coordinate with relevant departments to resolve customer complaints.
Achieve daily and weekly call targets while maintaining customer satisfaction.
Maintain call logs and share performance reports with the supervisor.
Qualifications and Skills:
Minimum qualification: 12th Pass or Graduate in any discipline.
Experience: 0–2 years in telecalling, customer service, or outbound sales.
Valuable verbal communication skills in English and local languages.
Basic computer knowledge and familiarity with CRM or data entry systems.
Polite, confident, and persuasive telephone manner.
Ability to handle pressure and meet targets.
Benefits:
Fixed salary plus performance-based incentives.
Training and support provided.
Career growth prospects in customer service and sales.
Friendly and professional work environment.
How to Apply:
Interested candidates are encouraged to apply for this opportunity and grow their careers in customer service and sales.
Pay: ₹200,000.00 - ₹260,000.00 per year
Work Location: In person
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