24 Oct
|
Mac Traders
|
India
Job Highlights:
Location: Nungambakkam, Chennai
Job Type: Full time, Work From Office
Salary Range: ₹16,000 to ₹22,000 per month (+ Attractive Incentives)
Shift Timing: 9:30 AM to 7:00 PM [cite: 1.2.2]
Working Days: 6 Days Working (Fixed/Rotational Week Off)
Job Description:
We are urgently hiring energetic and fluent speakers of Telugu, Malayalam, and Kannada for a domestic voice process based in the heart of Nungambakkam, Chennai. The role involves a blend of customer support, telecollection (payment reminders/recovery follow-ups), and telesales.
Key Responsibilities:
Telecollection: Handle outbound collection calls to customers, follow up on pending payments, and manage payment negotiations professionally.
Telesales & Customer Support: Handle inbound and outbound calls to explain products/services, generate leads, and solve customer queries.
Maintain accurate records of calls, updates, and customer data in the CRM system [cite: 1.1.5].
Ensure conversion targets and collection KPIs are met consistently.
Candidate Requirements:
Languages Mandatory: Fluent spoken proficiency in at least one or more of the target languages: Telugu, Malayalam, or Kannada.
Qualification: 12th Pass or Any Graduate (Freshers and Experienced candidates both welcome).
Positive interpersonal, convincing, and listening skills.
Prior experience in BPO, telecalling, telesales, or debt collection/telecollection is an added advantage
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Multilingual Customer Support Executive Telecollection & Telesales Telugu / Malayalam / Kannada Nungambakkam (India)
🏢 Mac Traders
📍 India