We are seeking highly organized and detail-oriented individuals to join our team as Order Care Specialists. In this role, you will be responsible for managing the end-to-end order management process, ensuring accurate and timely processing, and providing exceptional customer care throughout the order lifecycle. We are considering only candidates residing in Tiruppur.

Role and Responsibilities
Understand product, end-to-end order fulfillment processes, protocols and the reason behind these
Ability to multi task - Process and manage customer orders on the website with a high level of accuracy and attention to detail Collaborate activities in inventory, production, and shipping to ensure smooth order fulfillment
Prepare documentation to convey the order status across the team, follow up and initiate action based on the feedback
Track and monitor order progress, ensuring timely delivery and resolving any issues that may arise
Proactively address issues during order processing.
Work closely with the team to troubleshoot problems.
Maintain clear communication with all departments to ensure smooth flow of operations
Maintain accurate order records and documentation
Generate regular reports on order status and metrics.




Identify opportunities for process improvements to enhance order management efficiency
Proven experience in order management
Ability to understand and process orders to ensure timely delivery
Exceptional attention to detail to ensure accurate order processing
Ensure zero error in every task Robust organizational skills and ability to manage multiple orders simultaneously
Ability to prioritize different tasks and meet order deadlines
Timely completion of work
Work independently to complete tasks
Familiarity with order management systems or software
Excellent written and verbal communication skills
Solid problem-solving abilities and customer-oriented mindset
Ability to work collaboratively in a team setting
Proficiency in MS Office applications (Excel, Word) or similar software
Local residents only, the applicant must currently reside in Tiruppur.

Pay: ₹20,000.00 - ₹40,000.00 per month

Education:
Bachelor's (Preferred)

Experience:
ERP systems: 3 years (Required)

Location:
Tiruppur, Tamil Nadu (Required)

Work Location: In person

📌 Order Management Executive Tiruppur
🏢 Kustom Pro
📍 Tiruppur