Job Description: Automobile Showroom Receptionist

Job Title: Receptionist / Front Desk Executive
Department: Sales
Industry: Automobile Showroom
Reporting To: Showroom Manager

Job Summary

We are looking for a skilled, friendly, and customer-oriented Receptionist to manage front desk operations at our automobile showroom. The candidate will be responsible for welcoming customers, handling telephone calls, assisting visitors, coordinating with the sales team, and ensuring an excellent customer experience.

Key Responsibilities
Welcome and greet customers visiting the automobile showroom.
Handle incoming telephone calls and customer inquiries professionally.
Guide customers to the appropriate sales executives.
Inform customers about showroom timings, vehicle availability, and basic product information.
Coordinate customer appointments and showroom visits.
Maintain visitor registers and customer inquiry records.
Collect customer details and forward inquiries to the sales team.
Assist in coordinating test drive appointments with sales executives.
Maintain customer follow-up records and inquiry reports.
Handle customer feedback and direct concerns to the showroom manager.
Maintain the cleanliness and professional appearance of the reception area.




Perform general front desk and administrative duties.
Coordinate with the sales team to ensure smooth showroom operations.

Required Skills
Valuable communication and interpersonal skills.
Basic computer knowledge, including MS Office and email.
Professional telephone etiquette.
Friendly, polite, and customer-focused attitude.
Positive organizational and multitasking abilities.
Professional appearance and a welcoming personality.
Previous experience in an automobile showroom or customer service role is preferred.

Key Performance Indicators (KPIs)
Customer satisfaction and welcoming experience.
Proper handling of customer inquiries and phone calls.
Accurate maintenance of visitor and inquiry records.
Timely coordination with the sales team.
Professionalism, punctuality, and discipline.

Working Conditions
Work Location: Automobile Showroom
Working Hours: As per showroom policy
Employment Type: Full-time

Ideal Candidate: A well-presented, courteous, and organized individual who creates a positive first impression and ensures every showroom visitor receives a professional and welcoming experience.

Pay: ₹10,000.00 - ₹27,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Receptionist / Front Desk Executive Baner
🏢 Akoya Motors
📍 Baner