Handling customer queries related to internet issues.
Troubleshooting technical problems via phone call/ chat/ mail.
Logging tickets in CRM/ Helpdesk tool and following up till closure.
Providing step-by-step guidance to non- technical customers.
Maintaining record of customer interactions and solutions provided.
Patience and customer handling skills.
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
Paid sick time
Paid time off
Provident Fund
Shift availability:
Night Shift (Preferred)
Work Location: In person
📌 Technical Support Executive Puducherry (India)
🏢 C Fiber Communications
📍 India
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