The Reception In-Charge is responsible for managing the day-to-day reception and front-office operations, ensuring qualified customer service, effective communication, proper visitor management, and smooth coordination between departments.

Responsibilities:
Supervise reception staff and allocate daily duties.
Prepare staff duty rosters and monitor attendance.
Train reception staff on customer service, communication, and office procedures.
Monitor staff performance and ensure discipline and punctuality.
Ensure proper shift handover and continuity of work
Coordinate with all departments to ensure smooth daily operations.
Communicate significant updates, instructions, and announcements to the team.
Handle customer complaints and escalate unresolved issues to management.
Maintain effective communication between management, staff, and visitors.

Job Type: Permanent

Language:
English (Preferred)

Work Location: In person

📌 Reception Incharge Malappuram
🏢 Supriya Speciality Hospital
📍 Malappuram