Profile: Technical Support / Sales Executive
Language Requirement: German Fluency (C1/C2 preferred)
Process: Germany – German-Speaking Customers
Job Responsibilities
Handle customer queries from German-speaking customers via calls, emails, and chat.
Provide technical support and troubleshooting for software, hardware, or other technical issues.
Explain products and services to customers and assist with technical queries.
Identify sales opportunities, promote products/services, and achieve sales targets.
Maintain customer satisfaction through professional communication and timely issue resolution.
Update customer information and call details in the CRM system.
Eligibility Criteria
Fluent in German (B2/C1/C2, as required by the process).
Valuable communication skills in German and basic to good English.
Experience in international voice process, technical support, or sales is preferred.
Freshers with robust German language proficiency may also apply, depending on the client’s requirements.
Willingness to work in shifts aligned with German business hours.
Skills Required
Excellent German speaking and comprehension skills.
Customer service and problem-solving abilities.
Sales and negotiation skills for sales-related roles.
Basic technical troubleshooting knowledge for technical support roles.
Ability to handle international customers professionally.
Job Details
Location: Noida
Salary: upto 70k
Process: German Voice – Technical Support / Sales
Working Days: 5 Day
Shift: As per Germany process requirements
How to Apply
Interested candidates can share their updated CV and mention their German language proficiency level (B2/C1/C2), relevant experience, and current location.