The Customer Service Executive Team is responsible for calling leads, explaining the company’s immigration services, understanding the client’s interest, and arranging quality Zoom meetings with the sales team.
Key Responsibilities
Call fresh and follow-up leads daily.
Explain basic immigration services clearly.
Understand client requirements and interest level.
Schedule quality Zoom meetings with the sales team.
Share Zoom details with clients on time.
Update lead status and notes properly.
Maintain daily calling and meeting targets.