Job Summary

Position: Fabric Merchandiser

Location: Mumbai - Kalyan

Experience: 0 - 1 Years

Industries: Textile

Responsibilities
Coordinate fabric development and samples including lab-dips, strike-ois, PP samples, bulk lot samples and quality samples as per customer requirements.
Coordinate sample testing, approvals and mary dispatch of samples to customers.
Act as a key point of contact for assigned customers and provide regular updates on order status, samples, approvals and deliveries.
Coordinate with Sales, Sourcing, Producon, Quality, Logistics and Finance teams to ensure smooth and timely order execution.
Monitor orders against TA plans, follow up with relevant teams and proacvely highlight potential delays or risks.
Coordinate purchase orders, customer conirmations, commercial approvals, advance payments and dispatch-related documentaon as required.
Maintain accurate records of inquiries, orders, samples, approvals, testing reports, production status, dispatches and customer communicaon.




Support inquiry management by coordinang samples and quotations with the Sales team and following up for order conversion.
Handle routine customer queries, feedback and service concerns and coordinate with relevant teams for resoluon.
Coordinate dispatch planning and ensure delivery-related documents and informaon are shared with customers on me.

Required Skills
Fabric and textile knowledge
Merchandising and order coordinaon
Customer servicing and communicaon
Sample development and approval coordinaon
Production and cross-functional coordinaon
Inquiry and follow-up management
Positive understanding of TA / order tracking
Documentation and record management
MS Excel / ERP / system handling
Attention to detail
Planning and organizational skills
Problem-solving ability
Customer-oriented approach
Accountability and ownership
Willingness to learn

Qualifications

Diploma/Any Textile

📌 Fabric Merchandiser Mumbai
🏢 Quality HR Services
📍 Mumbai