Responsible for software implementation and support at client sites, working closely with customers to ensure smooth deployment and resolution of issues.
Key Requirements
2 4 years of relevant experience in software implementation and support.
Robust knowledge of SQL and application support.
Willingness to travel to client sites within the region.
Proficiency in English and Hindi; knowledge of Kannada preferred.
Hands-on experience with troubleshooting and end-user training.
Support Executive
Location: Mumbai
Job Summary
Provide technical support and assistance to end-users, resolving software and hardware issues, and ensuring customer satisfaction.
Key Requirements
1 3 years of experience in IT support or customer support roles.
Positive knowledge of software troubleshooting and SQL basics.
Excellent communication skills in English and Hindi.
Ability to work in a team and handle multiple issues simultaneously.
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