The person should act as the single point of contact for all service-related customer interactions and be responsible for:
Handling and resolving customer complaints, issues and queries.
Regular follow-up with customers until closure.
Maintaining a cordial and qualified relationship with customers.
Ensuring timely communication and updates on service status.
Capturing customer feedback and identifying recurring issues.
Strengthening customer confidence and building the P. ORR & SONS brand positively in the customer's mind.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Relationship Management Executive/ Customer Relationship Executive Chennai (India)
🏢 P.orr & Sons
📍 India
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