Location: Mumbai, Andheri West

Experience: 3–5 Years

Industry: Influencer Marketing

Employment Type: Full-time

About the Role

We are looking for an Assistant Operations Head who can take ownership of day-to-day operations and ensure smooth coordination across teams in a rapid-paced influencer marketing agency. The role requires solid leadership, problem-solving, process management, and the ability to work closely with senior management.

Key Responsibilities
Oversee daily operations and ensure smooth functioning across teams.
Coordinate with Campaign, Influencer Marketing, Creative, HR, and Finance teams.
Monitor team performance, productivity, and operational targets.
Build and improve processes, SOPs, and workflows to increase efficiency.
Track campaign and project timelines and ensure timely execution.
Identify operational gaps and proactively resolve issues.
Support the Operations Head in planning, decision-making, and team management.
Prepare and maintain operational reports, MIS, and performance dashboards.




Manage escalations and ensure effective communication between teams.
Drive accountability and ensure teams meet deadlines and quality standards.
Assist in resource planning, workload allocation, and capacity management.
Work on process improvements and automation wherever possible.

What We’re Looking For
3–5 years of experience in operations, preferably in an influencer marketing, digital marketing, media, or agency environment.
Strong leadership and people-management skills.
Excellent communication and coordination abilities.
Robust analytical and problem-solving mindset.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Strong understanding of operational processes, reporting, and team performance.
Proficiency in Google Sheets/Excel and other productivity tools.
High ownership, accountability, and attention to detail.

📌 Assistant Operation Head Influencer Marketing Mumbai (India)
🏢 GroomYourGram
📍 India