We are seeking a dedicated Customer Service Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer support and ensuring customer satisfaction through effective communication and problem-solving skills. As a Customer Service Executive, you will handle inbound and outbound calls, assist customers with their inquiries, and follow up on payments to ensure timely processing. Your role will be crucial in maintaining a positive relationship with our customers and enhancing their overall experience with our services. Key responsibilities include responding to customer queries, resolving issues efficiently, and documenting interactions in our service desk system. You will also be expected to collaborate with other departments to address customer needs and improve service delivery. Required skills for this position include solid verbal and written communication, a customer-centric attitude, and the ability to work in a rapid-paced workplace. If you are passionate about customer service and have the skills to excel in this role, we encourage you to apply.

This job is provided by Shine.com

📌 Customer Service Executive Mumbai (India)
🏢 INDIAN MANPOWER SERVICES
📍 India