24 Oct
|
IMTS Institute DMCA
|
Noida
24 Oct
IMTS Institute DMCA
Noida
Job Responsibilities:
Manage and supervise the customer support and fee collection team.
Handle student queries, complaints, and escalations.
Monitor pending fee payments and ensure timely follow-ups.
Set and achieve team targets for collections and customer support.
Track team performance, call quality, and daily reports.
Train and motivate team members to improve productivity.
Coordinate with internal departments to ensure smooth student support.
Pay: ₹30,000.00 - ₹35,000.00 per month
Advantages:
Adaptable schedule
Leave encashment
Paid sick time
Paid time off
Experience:
Team Leader: 1 year (Required)
Work Location: In person
📌 Customer Service Team Leader Noida
🏢 IMTS Institute DMCA
📍 Noida