24 Oct
|
Gogate Travels
|
Pune
24 Oct
Gogate Travels
Pune
Gogte Travels is hiring responsible, qualified, and customer-focused Bus Captains for its luxury AC and Non-AC sleeper bus services.
The Bus Captain will be responsible for ensuring a protected, comfortable, clean, and hassle-free travel experience for passengers from boarding until the journey ends.
Travelling with the bus is compulsory and mandatory. and duty is of Night shift.
Key Responsibilities :
Passenger Management
Welcome passengers professionally and assist them during boarding.
Verify tickets, passenger lists, boarding points, and drop locations.
Help passengers locate their assigned berths and resolve seating issues.
Handle passenger complaints politely and promptly.
Bus Cleanliness & Presentation
Ensure the bus is clean before departure.
Check berths, bedsheets, pillows, curtains, windows, and washroom facilities, if available.
Report any damaged, dirty,
or defective berth immediately.
Maintain Gogte WorldBus’s premium service standards.
Punctuality & Operations
Ensure timely boarding and departure as per schedule.
Coordinate with the driver and office team regarding delays, traffic, and route issues.
Keep the operations team informed about departure, en-route progress, and arrival.
Follow approved boarding and drop procedures.
Reporting & Accountability
Maintain accurate passenger and trip records.
Report missing items, passenger incidents, damages, and operational issues.
Share required trip updates and photos with the control room.
Never collect unauthorized cash or make personal arrangements with passengers.
📌 Bus Captain Pune
🏢 Gogate Travels
📍 Pune