Job Description

The Oracle Fusion HCM Business Analyst provides expert functional support for Oracle Fusion HCM applications, ensuring secure operations and high-quality user support across global HR processes. The role focuses on incident resolution, root cause analysis, release validation, business process support, integrations, reporting, and continuous improvement of HCM services.

Key Responsibilities

Oracle HCM Application Support

Provide Level 2 support for Oracle Fusion HCM modules including: Core HR, Talent Management ,Performance & Goals ,Compensation, Absence Management, Recruiting and Learning

Support related:
Integrations and interfaces , OTBI and BI Publisher reports ,Quick Formulas, HDL/HSDL data loads
Security roles and workflow configurations

Analyze incidents from an end-to-end business process perspective and assess impacts on connected systems.

Business Process Support

Support global Hire-to-Retire processes including:
Hiring, Transfers, Promotions, Terminations and Rehires
Position and Workforce Management
Time and Absence Management
Performance and Talent Cycles
Compensation Reviews




Payroll Operations and Reconciliations
HR Reporting and Workforce Analytics

Incident & Problem Management
Resolve application issues within agreed SLAs.
Perform root cause analysis for recurring incidents.
Work with technical teams, Oracle Support, and vendors to resolve complex issues.
Identify permanent fixes and contribute to problem management initiatives.
Create and maintain knowledge articles and troubleshooting guides

Release & Change Support
Support Oracle quarterly releases.
Perform impact assessments and regression testing.
Support UAT and hypercare activities.
Validate integrations, reports, security, and critical business processes after deployments.

Continuous Improvement & Automation
Identify opportunities to simplify and automate support activities.
Contribute to AI-enabled support, knowledge management, and operational efficiency initiatives.
Drive standardization and service improvement across HCM support processes.

📌 Oracle Fusion Hcm Business Analyst Bengaluru
🏢 Egis Group
📍 Bengaluru