24 Oct
|
Dhanrishi
|
Gurugram
24 Oct
Dhanrishi
Gurugram
Job Title: Customer Support Executive – NBFC
Job Responsibilities:
Handle customer queries related to loans, EMIs, repayments, and account-related issues through calls and emails.
Communicate with customers professionally in fluent English.
Resolve customer complaints and provide accurate information.
Follow up with customers and ensure timely resolution of their concerns.
Maintain customer records and update information in the CRM system.
Required Skills:
Excellent English communication skills, both verbal and written.
Robust customer handling and problem-solving abilities.
Confident, polite, and skilled personality.
Basic computer and email-handling skills.
Experience in NBFC, banking, fintech, or BPO voice processes will be preferred.
Preferred Candidate: A confident communicator with excellent English fluency and solid customer service skills.
📌 Customer Support Executive Gurugram
🏢 Dhanrishi
📍 Gurugram