Functional Area:

IT Software – Software Testing & Adhoc

Role Category:

Support

Role Category:
Employment Type:

Full Time

Experience:

1 to 3 years

Location:

Navi Mumbai

Prefferred Language :

Job Summary
Manage and resolve technical support tickets.
100% SLA adherence while ensuring day to day functionality of the application in production.
Facilitate effective and proactive communications with both internal and external customers.
Test product-level functionality and recent releases. Identify and communicate areas for improvement.
Serve as the technical expert for our client software implementations.
Serve as a primary contact for our client’s IT department.
Troubleshoot database, and software problems for our client implementations.
Configure system settings and options, and execute unit/integration/acceptance testing.
Solid knowledge and experience in SQL.
Lead testing of those interfaces. Includes reconciling data for clients system(s).




Work with Help Desk personnel to resolve client application issues.

Responsibilities

Required Skills
Positive working knowledge of Microsoft Office (in particular Excel and Outlook)
Exposure to SQL Server
Data definition, data manipulation, data control, and transactional control
Administration, including creating and restoring SQL backups
Development, including creating stored procedures, complex data queries.
Knowledge of FTP, secure FTP, and PGP

Minimum Qualification

Required Qualification
B.Sc/B.Tech/B.E. in Any Specialization or advanced degree in Computer Science or equivalent.
Prefer candidate with experience in or exposure to any code language.
Customer-facing experience with large customers preferred.
Minimum 1 to 2 years of experience in SQL

Additional Info

📌 Database Engineer Navi Mumbai (India)
🏢 Automate Buddy
📍 India