Job Summary

Sr. Process Analyst to support the GGB US Online Quoting vertical. The role is responsible for managing the end-to-end online quoting process across multiple carrier portals by gathering, analyzing, and validating client information from various sources to obtain accurate insurance quotations. The incumbent will work closely with onshore stakeholders to ensure timely quote generation, adherence to carrier guidelines, and high-quality service delivery.

Responsibilities
Manage end-to-end online quoting activities for multiple insurance policies across various carrier portals
Review submissions and gather required client information from applications, loss runs, carrier websites, and internal systems
Validate submission data and identify missing information required for quoting
Collaborate with SSM/CSM for additional information
Maintain accuracy and quality while meeting established turnaround time (TAT) and productivity targets
Follow established SOPs, compliance requirements, and quality standards
Support carrier appetite analysis, market selection, and continuous process improvement initiatives
Generate operational reports and provide insights on quote outcomes, decline trends, and process efficiencies





Qualifications
Able to communicate effectively and professionally to people with various levels of knowledge face to face, over the telephone and in writing
Ability to take responsibility for all the work activities and follows through on commitments.
Maintains confidentiality with sensitive information
Ability to think from the point of view of a broker, question the process, regulations applicable and the current status quo
Able to explain thought processes and show logical analysis via demonstrating understanding of a challenge, how to prioritize and worked through the solution
Creative thinking capability and problem-solving attitude
Ability to work independently as well as collaborate in a team workplace
Proficiency in MS Excel and insurance-related systems/portals.
Excellent attention to detail and data validation skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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