Role & responsibilities

Admission Support Officer Roles & Responsibilities

Key Roles & Responsibilities
Inbound & Outbound Calling: Handle incoming and outgoing calls with prospective students and parents to discuss educational programs and admission prospects.
Lead Management: Connect with potential students, understand their educational requirements, and generate interest in the available courses.
Admission Counselling: Provide accurate information regarding courses, eligibility criteria, admission procedures, fee structures, and program perks.
Sales & Conversion: Convert prospective student inquiries into successful admissions by explaining the value of the programs and following up with interested candidates.
Follow-ups: Maintain regular communication with leads through calls and other approved communication channels to maximize conversion rates.




Query Resolution: Address student and parent queries professionally and provide appropriate guidance throughout the admission process.
Target Achievement: Achieve daily, weekly, and monthly calling, sales, and admission conversion targets.

Required Skills
Excellent verbal communication and convincing skills.
Prior experience in sales, inbound sales, or outbound sales.
Target-oriented approach and strong follow-up skills.
Ability to handle objections and convert leads into admissions.
Basic computer knowledge and CRM handling.
Qualified attitude and customer-focused mindset.

Preferred candidate profile

📌 Walk In Education Counsellor New Delhi
🏢 Success Stories Org
📍 New Delhi