NTT DATA is hiring for the role of Call Center Senior Representative!

Responsibilities of the Candidate:
Make high-volume outbound calls to prospective and existing customers.
Promote telecom products (plans, upgrades, bundles, retention offers).
Understand customer needs and recommend tailored solutions.
Achieve daily, weekly, and monthly sales targets.
Handle objections and rejections professionally.
Maintain accurate CRM records (calls, conversions, follow-ups).
Ensure compliance with scripts, quality, and process standards.
Deliver strong customer experience while maximizing revenue.

Requirements:
Robust communication with neutral/transparent English accent.
Sales mindset with persuasive ability.
Active listening and customer empathy.
Resilience and ability to handle rejection.
Basic system/CRM handling.
Graduate (adaptable based on communication skills).
0–2 years of experience (freshers welcome; BPO/sales preferred).

📌 Call Center Senior Representative Gurugram
🏢 Leading
📍 Gurugram