Position: Customer Success Intern
Company : Cutting Edge Digital Private Limited (Mogi I/O)
Location : Saket, New Delhi (On-site)
Employment Type : Internship
Duration : 6 Months
About Mogi I/O
Mogi I/O () is a next-generation media tech SaaS venture revolutionizing the OTT industry with its plug-and-play, no-code, white-label OTT solutions. We are looking for enthusiastic interns who are eager to learn, contribute, and grow with us in a fast-paced workplace.
Role Overview
We are seeking motivated Customer Success Interns who will support the client success and project management team. This role offers a great opportunity to learn how client relationships are managed, how digital products are deployed across platforms, and how structured project execution works in a SaaS environment.
Key Responsibilities (as an Intern)
Assist the customer success team in managing client communications and maintaining solid client relationships.
Support coordination with internal teams (development, QA, design, operations) to ensure smooth project execution.
Help in preparing and documenting Minutes of Meetings (MoMs) for client calls and follow up on assigned tasks.
Track project timelines and deliverables under the guidance of the project manager.
Provide assistance in monitoring project status and identifying potential risks or blockers.
Support in ensuring clients adopt and effectively use Mogi IO’s solutions.
Requirements :
Current student or recent graduate in Business Administration, Computer Science, IT, Project Management, or related fields. :
Strong communication and interpersonal skills.
Good organizational skills with attention to detail.
Eagerness to learn about client success, project management, and SaaS platforms. :
Familiarity with tools like JIRA, Trello, MS Teams.
Proactive, enthusiastic and a team player.
What We Offer
Hands-on exposure to real client projects in a fast-scaling SaaS company.
Chance to learn from an experienced team working with international clients.
Internship certificate and recommendation (based on performance).
A chance to convert to a full-time role upon successful completion of the internship.
Job Type : Internship Contract length: 6 months
Pay: ₹144,000.00 - ₹180,000.00 per year
Work Location: In person
📌 Customer Success + App Publisher Intern Saket
🏢 Mogi IO
📍 Saket