Role Overview

We are hiring a Customer Relationship Manager to manage customer communication, support sales teams, handle enquiries, and ensure a excellent experience for buyers and service customers.

Key Responsibilities
Customer enquiries receive & respond on call/WhatsApp
Follow-up on leads until final conversion
Handle service appointment reminders & customer updates
Maintain customer records, feedback & follow-up sheets
Coordinate between sales, service & accounts department
Share product info, offers, and finance options with customers
Resolve customer issues or escalate to concerned teams
Build long-term relationships with customers and walk-in visitors
Post-sale follow-ups & satisfaction calls
1 - 2 years experience in automobile/telecalling/customer care
Solid communication skills (Hindi preferred, English added advantage)
Confident phone handling
Customer-focused and positive attitude
Team coordination ability

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Relationship Manager Ambala (India)
🏢 Ceeon India
📍 India