24 Oct
|
Masscoders Technology Systemss
|
Hyderabad
24 Oct
Masscoders Technology Systemss
Hyderabad
Hiring: Customer Support Executive - Non-Voice Chat Process (Verizon)
Location : Hyderabad Process : Verizon - Non-Voice Chat Support CTC : Up to 4.33 LPA Experience Required : Minimum 1 Year
Key Responsibilities
Handle customer queries through chat support channels.
Manage multiple customer interactions simultaneously (dual/triple chat).
Provide accurate and timely resolutions to customer concerns.
Maintain high levels of customer satisfaction and service quality.
Document customer interactions and follow process guidelines.
Meet productivity, quality, and compliance metrics.
Eligibility Criteria
Minimum 1 year of experience in Dual Chat or Triple Chat support.
Excellent written English communication skills.
Robust typing speed and accuracy.
Ability to multitask and work in a quick-paced setting.
Flexible to work in rotational shifts and week-offs.
Pay: ₹25,000.00 - ₹35,000.00 per hour
Work Location: In person
📌 Non Voice Process Hyderabad
🏢 Masscoders Technology Systemss
📍 Hyderabad