Key Responsibilities :
Handle inbound and outbound customer calls professionally
Resolve customer issues related to orders, delivery, refunds, accounts, and services
Maintain high customer satisfaction and service quality
Follow company process guidelines and compliance standards
Update customer information and interaction details in the system
Achieve productivity and quality targets
Eligibility Criteria :
Graduate / Undergraduate can apply
Robust communication and customer-handling skills required
Comfortable with rotational and night shifts
Shift & Working Details :
Rotational shifts
5.5 working days
Rotational week offs
Work From Office (Jaipur)
Perks :
Cab facility (For Females) :
Night shift allowance (For Males) :
Incentives and performance bonuses
Career growth opportunities
International exposure
Required Skills :
Fluent English communication
Basic computer knowledge
Valuable listening and problem-solving skills
Ability to work in a fast-paced environment.