PACKAGE RANGE - 3LPA to 4.20LPA
Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.
Managing the reception and front desk
Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.
Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient
Educating patients in easy words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision
Ensuring that all sales interactions are done in a patient-centric approach
Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts
Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery
Establishing a tone of empathy that helps to resolve any patient complaints or conflicts




Prioritize patient satisfaction throughout the patient journey to build long-term relationships
Collaborate with calendar management team to optimize scheduling and streamline patient interactions
Ensure a qualified and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment
Responsible for day-to-day operations & overall financial performance of the clinic
Maintain counselor reports daily
Coordinating with finance department (Invoices, Getting Discount Approval, Billing)
Qualifications & Skills :
HSC/Graduate
Must know Microsoft Excel
Previous experience in patient counseling, customer service, or related roles, with a focus on grooming
Proven sales experience and the ability to meet or exceed sales targets
Excellent interpersonal and communication skills, with a genuine passion for patient care
Software Efficiency

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages :
Health insurance

Application Question(s):
when did you graduate?
do you have any sales or conversion experience?

Work Location: In person

📌 Patient Counsellor Gurugram
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