Job Summary FRONT DESK EXECUTIVE Key Responsibilities :
Patient Registration and Reception : Welcoming patients and visitors, registering recent patients, managing check-ins/check-outs, and updating insurance information.
Appointment Scheduling : Scheduling, rescheduling, or canceling appointments for doctors, tests, and labs using hospital management software.
Communication Hub : Answering phone calls, taking messages, and directing inquiries to the appropriate department.
Billing and Payments : Preparing bills, collecting payments, and handling patient inquiries regarding charges.
Administrative Support : Maintaining patient records (physical and electronic),
scanning documents, and updating daily records.
Required Skills :
Communication :
Excellent interpersonal skills to deal with patients, families, and staff.
Technological Proficiency : Familiarity with Hospital Information Systems (HIS) and Microsoft Office.
Multitasking and Organization : Ability to manage high-stress situations, such asemergencies, calmly.
Patient Experience and Safety : Maintaining a clean and organized reception area, managing patient flow to reduce waiting times, and providing assistance to distressed patients.emergencies, calmly
Pay: From ₹13,000.00 per month
Advantages :
Cell phone reimbursement
Paid sick time
Work Location: In person
📌 Front Office Executive Lucknow
🏢 Vaga Superspeciality Hospital
📍 Lucknow
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