Intercontinental Exchange has an opportunity for a Full time Accounts Receivable Associate.
Responsibilities
Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
Develop and maintain positive rapport with customers and internal business owners.
Maintain and update customer contacts within the billing system.
Initiate credits and adjustments to customer accounts with correct ledger coding.
Assist with other duties, as assigned by management team, in timely and accurate manner.
Incorporate feedback received from management to ensure performance and productivity expectations are being met.
Knowledge and Experience
Associate or Bachelor's degree in Accounting or business-related field.
Minimal related work experience is required, but must be hard-working and have robust desire to learn.
Oracle Revenue Management and Billing (ORMB) and High Radius experience is a plus but not a requirement.
Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.
Strong customer service and both verbal and written communication skills are required.
Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.