24 Oct
|
Meditrina Hospital
|
India
24 Oct
Meditrina Hospital
India
The Hospital Receptionist is responsible for managing the front desk, welcoming patients and visitors, handling appointments, maintaining records, and ensuring smooth communication between patients and hospital departments.
Key ResponsibilitiesPatient Registration & Reception
Welcome patients and visitors in a courteous and professional manner.
Register current patients and update existing patient records.
Verify patient details and maintain accurate records.
Appointment Management
Schedule, reschedule, and cancel appointments.
Coordinate with doctors and departments regarding patient appointments.
Inform patients about appointment timings and delays.
Communication
Answer incoming phone calls and respond to inquiries.
Guide patients and visitors to the appropriate departments.
Handle patient queries and escalate concerns when required.
Billing & Documentation
Assist patients with billing-related queries.
Collect and maintain necessary patient documents.
Ensure proper filing and record maintenance.
Administrative Duties
Maintain reception area cleanliness and professionalism.
Prepare daily reports and maintain registers.
Coordinate with various hospital departments for smooth operations.
Required Qualifications
Graduate in any discipline (preferred).
Basic knowledge of computers and MS Office.
Experience in hospital reception/front office is preferred.
Skills Required
Excellent communication skills.
Customer service orientation.
Basic computer proficiency.
Ability to multitask and work under pressure.
Skilled appearance and behavior.
Strong organizational and interpersonal skills.
Working Hours
As per hospital shift schedule.
Experience
Pay: ₹8,616.90 - ₹11,000.00 per month
Benefits :
Versatile schedule
Paid sick time
Paid time off
Work Location: In person
📌 Hospital Receptionist Jamshedpur (India)
🏢 Meditrina Hospital
📍 India