As a receptionist, you will be the first point of contact for our patients, creating a positive and friendly atmosphere in our reception area. You will play a critical role in ensuring a smooth patient experience by handling various administrative tasks and providing exceptional customer service.
Key Responsibilities
Front Desk & Patient Coordination
Greet and welcome patients warmly, ensuring a positive and professional first impression.
Schedule, reschedule, and confirm patient appointments while maintaining an organized appointment calendar.
Process payments, issue receipts, and assist with billing-related inquiries.
Keep the reception area tidy and well-organized to create a welcoming environment.
Assist with inventory monitoring and ordering office supplies when required and support the dental team with additional administrative duties as assigned.
Sales & Outreach
Track inquiries and convert potential leads into active patients.
Assist in developing referral programs and patient engagement initiatives to support practice growth.
Assist the dentist in represent the dental practice at community events and promotional activities.
Support actively engage with community across schools, retirement homes, local businesses, and busy community spaces to build awareness and attract recent patients.
Qualifications & Skills
Qualified appearance, positive attitude, and solid organizational skills.
Previous experience in a, customer service, reception, or sales role is an asset.
Excellent communication skills in Gujarati, Hindi and English
Strong interpersonal and customer relationship management skills.
Pay: ₹6,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Receptionist And Sales Assistant Gandhinagar (India)
🏢 Innovative Dental Solutions
📍 India
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