We're Hiring: Telecaller Intern – YIMES
Company: YIMES
Job Title: Telecaller Intern (Student Counselling & Support)
Job Type: Paid Internship
Location: Ranchi, Jharkhand
Workplace Type: On-site (Work From Office)
Experience: Freshers / 0–1 Year
Monthly Stipend: ₹8,000–₹12,000
Department: Student Support, Admissions & Outreach
About YIMES
YIMES is a scholarship and student support platform focused on helping students navigate scholarship opportunities, application processes, and educational guidance.
We are looking for enthusiastic, confident, and communication-oriented Telecaller Interns to join our team in Ranchi.
This prospect is ideal for freshers who want practical experience in student counselling, telecalling, customer support, and professional communication.
Key Responsibilities
- Make outbound calls to students, parents, and prospective applicants.
- Explain YIMES scholarship programmes, eligibility requirements, and application procedures.
- Guide interested students through registration, application submissions, and document requirements.
- Follow up with students regarding incomplete applications and pending documentation.
- Respond professionally to enquiries received through phone, WhatsApp, and other communication channels.
- Maintain accurate calling records, student details, and follow-up statuses in CRM systems.
- Coordinate with the admissions, verification, and student support teams.
- Share daily calling reports and progress updates.
- Build positive relationships with students and parents.
- Ensure accurate and transparent communication about scholarship terms, eligibility, and application procedures.
Required Skills
- Good verbal communication skills in Hindi.
- Basic English communication skills preferred.
- Confident and professional telephone etiquette.
- Basic computer knowledge,
including MS Excel and Google Sheets.
- Ability to handle student enquiries patiently and professionally.
- Good interpersonal and listening skills.
- Basic understanding of educational admissions or scholarships is an advantage.
- Willingness to learn CRM software and calling management tools.
Who Can Apply?
- 12th-pass candidates, undergraduates, and graduates.
- BA, B.Com, BBA, BCA, B.Sc, MBA students and candidates from other educational backgrounds.
- Freshers and candidates with up to one year of experience.
- Candidates with good Hindi communication and interpersonal skills.
- Applicants available to work from our Ranchi office.
Prior telecalling experience is not mandatory. Training and guidance will be provided.
What We Offer
- Monthly stipend: ₹8,000–₹12,000, based on skills and interview performance.
- Practical experience in student counselling and customer relationship management.
- Training in telecalling, communication, and CRM tools.
- Exposure to education technology and scholarship management processes.
- Supportive and professional working environment.
- Internship completion certificate upon successful completion.
- Opportunity for a full-time position based on performance and business requirements.
How to Apply
Interested candidates can apply directly through LinkedIn with their updated resumes.
Shortlisted candidates will be contacted for further screening and interviews.
Important: This is an office-based internship in Ranchi, Jharkhand. Candidates must be available to work on-site.
Join YIMES and help students access educational opportunities through clear guidance and professional support.
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Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Telecaller Intern (Student Counselling & Support) (Ranchi)
🏢 YIMES
📍 Ranchi