WE ARE HIRING — RAJGO
Front Desk & Guest Relations Executive
Location: Jaipur, Rajasthan
Employment Type: Full-time | Work from Office
Salary: ₹18,000–₹25,000 per month, based on experience and skills
About RAJGO
RAJGO is building a premium Rajasthan travel and mobility brand, offering cab services, sightseeing, airport transfers, outstation travel and customised Rajasthan tours.
We are looking for a confident, well-presented and customer-focused professional to manage our reception, enquiries and guest communication.
Key Responsibilities
* Welcome and assist office visitors, hotel partners, travel agents and customers professionally.
* Handle incoming calls, WhatsApp messages and website enquiries.
* Understand customer requirements and share suitable cab and tour options.
* Record enquiries, maintain customer details and update the booking/CRM system.
* Follow up with customers and help convert enquiries into confirmed bookings.
* Coordinate with drivers, operations and the sales team.
* Maintain a professional reception area and ensure timely responses.
* Support appointment scheduling, customer feedback and basic office administration.
Candidate Requirements
* Experience: 1–3 years in reception, front office, customer relations, hospitality, travel or reservations.
* Education: Graduate preferred; strong communication skills are essential.
* Fluent Hindi and good conversational English.
* Explicit phone etiquette, confidence and a warm, professional manner.
* Good personal presentation, grooming and professional dressing.
* Comfortable using WhatsApp Business, email, Excel/Google Sheets and basic computer applications.
* Organised, punctual, polite and capable of handling multiple enquiries.
* Customer-service mindset with an interest in sales and booking conversions.
Preferred: Experience in a hotel, travel company, premium showroom, airline, hospitality desk or reservations team. Familiarity with Jaipur hotels and travel services will be an advantage.
What We Offer
* Fixed monthly salary based on experience.
* Performance-based incentives for eligible booking conversions.
* Professional work environment and opportunity to grow with a developing travel brand.
* Training in Rajasthan travel products, customer handling and booking operations.
How to Apply
Send your updated CV, a recent professional photograph (optional), current salary, expected salary and notice period to our official hiring contact.
Subject: Application — RAJGO Front Desk & Guest Relations Executive
Women candidates are encouraged to apply. Selection will be based on communication, professional presentation, relevant experience and role suitability.
Pay: ₹15,000.00 - ₹26,000.00 per month
Work Location: In person
📌 Front Desk Receptionist (Jaipur)
🏢 Rajgo
📍 Jaipur