- Coordinate daily ward activities and ensure smooth functioning.
- Monitor patient admissions, transfers, and discharges.
- Coordinate with doctors, nurses, billing, housekeeping, and other departments.
- Ensure timely patient movement for investigations, procedures, and discharges.
- Follow up on patient files and discharge documentation.
- Address patient and attender concerns professionally.
- Coordinate emergency patient transfers and other support services.
- Maintain accurate ward records and documentation.
- Ensure compliance with hospital policies, infection control, and patient safety standards.
- Report incidents, operational issues, and delays to the concerned authorities.
- Assist with ward audits, patient satisfaction activities,
and quality improvement initiatives.
- Perform other duties assigned by hospital management.
Required Skills:
- Good communication and coordination skills.
- Solid organizational and problem-solving abilities.
- Ability to handle patients and attenders professionally.
- Good documentation and record-keeping skills.
- Ability to work effectively with multiple departments.
- Knowledge of hospital operations and NABH standards is preferred.