Job Title: Receptionist & Student Counsellor

Company: English Springs Study Abroad Consultancy (ESSAC)
Location: SR Nagar, Hyderabad, Telangana
Job Type: Full-time
Work Mode: On-site

Job Summary

We are looking for a friendly, organised, and qualified Receptionist & Student Counsellor to join our team. The ideal candidate will manage front-office operations, communicate with students and parents, handle enquiries, and assist students interested in English language training and overseas education opportunities.

Key Responsibilities Reception & Front Office

- Welcome students, parents, visitors, and business partners professionally.
- Answer phone calls, WhatsApp messages, and general enquiries.
- Maintain student records, appointment schedules, and enquiry databases.
- Manage incoming and outgoing communication, emails, and documentation.
- Coordinate daily office activities and maintain an organised reception area.
- Follow up with prospective students and schedule counselling appointments.

Student Counselling

- Understand students' educational backgrounds, career goals, and study-abroad aspirations.
- Provide initial guidance on overseas education opportunities, courses, admissions, and application procedures.
- Explain available English language training programmes, including IELTS, PTE, CELPIP, and Duolingo English Test, as applicable.
- Assist students with application documentation and admission-related processes.




- Follow up with prospective students and maintain regular communication throughout the counselling process.
- Coordinate with senior counsellors, trainers, universities, and education partners when required.
- Maintain accurate enquiry records and support student enrolment targets.

Requirements

- Good communication skills in English; Telugu and Hindi are an advantage.
- Basic computer knowledge, including MS Office, email, and internet usage.
- Good interpersonal skills and a student-friendly attitude.
- Ability to organise records, handle multiple tasks, and follow up with enquiries.
- Willingness to learn about overseas education and English language training.
- Freshers with good communication skills are welcome to apply. Experience in reception, customer service, sales, or educational counselling is an advantage.

Preferred Skills

- Telephone etiquette and professional communication.
- Customer relationship management and lead follow-up.
- Basic documentation and data-entry skills.
- Counselling, persuasion, and problem-solving abilities.

What We Offer

- Opportunity to grow in the education consultancy industry.
- Training and guidance on student counselling and admissions.
- Supportive working environment.
- Career development opportunities based on performance.

How to Apply

Interested candidates can apply through Indeed with their updated resume. Shortlisted applicants will be contacted for an interview.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Reception/Administration Assistant/ counsellor (India)
🏢 ESSAC
📍 India