Key ResponsibilitiesCustomer Service & Hospitality
- Greet and welcome clients warmly upon arrival, guiding them to their beauty stations or waiting areas.
- Provide refreshments (water, coffee, tea) and maintain a highly accommodating salon workplace.
- Handle customer complaints or booking issues professionally and escalate them to management when necessary.
Front Desk Operations & Scheduling
- Manage appointment scheduling using salon management software, optimizing time slots for stylists and beauticians.
- Answer incoming phone calls, respond to text/email inquiries, and confirm upcoming appointments.
- Coordinate walk-in traffic and manage the salon waitlist efficiently.
Sales & Financial Transactions
- Process point-of-sale (POS) payments (cash, credit cards, gift cards)
and provide accurate change and receipts.
- Promote and upsell salon retail products, additional services, or ongoing promotional packages.
- Perform daily cash drawer balancing and end-of-day sales reporting.
Administrative & Salon Upkeep
- Update and maintain client profiles with contact details, preference notes, and history of services provided.
- Keep the reception area, retail shelves, and front desk clean, organized, and pristine.
- Monitor retail and front-desk inventory levels, reporting shortages to the manager.
Pay: ₹13,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Office Receptionist (India)
🏢 Nouveau Beauty House Private
📍 India
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