- * Handle incoming customer inquiries and leads generated through various marketing campaigns.
- * Make outbound calls to potential customers and follow up regularly.
- * Understand customer requirements and provide relevant project information.
- * Convince and encourage interested customers to schedule and visit the project site.
- * Coordinate customer appointments and site visits with the Sales Team.
- * Maintain regular and timely follow-ups with all leads.
- * Update customer interactions, follow-up details, and lead status accurately in the CRM system.
- * Maintain proper customer and sales-related records.
- * Coordinate with the Sales Team and other internal departments for smooth customer handling.
- * Assist in preparing daily, weekly, and monthly sales reports and MIS data.
- * Ensure no potential lead is missed and follow the defined sales process.
- * Work towards achieving assigned calling, follow-up, and site visit targets