Job Title: Field Executive
Department: Field Operations / Technical Support
Working Hours: 10:00 AM to 7:00 PM
Job Type: Full time
Job Overview
We are looking for a responsible and proactive Field Executive with basic knowledge of Wi-Fi and internet connectivity to handle customer queries, troubleshoot common issues, and provide on-site support.
Roles & Responsibilities
- Visit customers' locations to resolve Wi-Fi and internet-related issues.
- Handle customer queries and provide effective solutions.
- Troubleshoot basic internet connectivity and router-related problems.
- Coordinate with the technical support team to resolve complex issues.
- Maintain good customer relationships and ensure customer satisfaction.
- Complete assigned field visits and provide regular updates on work progress.
Required Skills & Qualifications
- Basic knowledge of Wi-Fi, internet connectivity, routers, and networking.
- Good problem-solving and communication skills.
- Ability to understand and resolve customer queries.
- Willingness to travel for customer visits.
- Must have a personal bike and a valid driving licence.
Pay: ₹10,000.00 - ₹16,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Field Executive (Ghaziabad)
🏢 Konnect HR
📍 Ghaziabad
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