Job Description: Pharmacist cum Receptionist

Cosmediks Clinic

1. Job Title

Pharmacist cum Receptionist

2. Duties and Responsibilities

A. Reception Duties

* Welcome patients and visitors warmly and professionally.

* Handle incoming calls, WhatsApp messages, and patient inquiries.

* Schedule, confirm, and manage patient appointments.

* Coordinate appointments with doctors and the medical team.

* Maintain accurate appointment charts and patient records.

* Inform patients about appointment timings, waiting periods, and consultation procedures.

* Handle patient queries and complaints politely and escalate issues to management when necessary.

* Maintain a clean, organized, and professional reception area.

* Coordinate with the PRO, telecallers, nurses, and doctors for smooth clinic operations.

B. Pharmacist Duties

* Dispense medicines and products only in accordance with valid prescriptions and applicable regulations.

* Explain medicine dosage, timing, storage, and precautions as directed by the prescription and pharmacist's professional responsibilities.

* Maintain proper stock records of medicines and clinic products.

* Monitor stock levels, expiry dates, and batch numbers regularly.

* Ensure proper storage of medicines and medical supplies.

* Inform management about low stock, expired products, and medicines that need to be reordered.

* Maintain purchase records, invoices, and dispensing records as required.

* Ensure expired or damaged medicines are separated and handled according to applicable regulations.

* Maintain confidentiality of prescriptions and patient information.

* Coordinate with doctors and nurses regarding prescribed medicines and product availability.

### C. Billing and Administrative Duties

* Prepare bills and receipts accurately for consultations, medicines, and products.





* Collect payments and maintain proper payment records.

* Verify billing details and report any discrepancies to management.

* Maintain daily records of medicine sales and stock movements.

* Support the management team with daily reports and administrative tasks.

D. Patient Coordination and Follow-up

* Guide patients to the appropriate doctor or department.

* Inform patients about appointment confirmations and rescheduling.

* Coordinate with the medical team regarding patient concerns and pending appointments.

* Support existing-patient follow-ups as assigned.

* Ensure patients receive clear and accurate information about clinic services, without providing medical advice beyond their authorized role.

3. General Responsibilities

* Report to duty on time and follow the assigned duty schedule.

* Maintain professional behavior and a polite attitude with patients and colleagues.

* Follow clinic policies, hygiene standards, and confidentiality requirements.

* Avoid billing errors, appointment mix-ups, and medication-handling mistakes.

* Complete all assigned duties responsibly and submit reports on time.

* Perform other reasonable duties assigned by management related to clinic operations.

4. Performance Expectations

* Accurate appointment scheduling and billing.

* Proper medicine stock and expiry management.

* Professional patient communication.

* Timely completion of assigned duties.

* Smooth coordination between reception, pharmacy, and the medical team.

Important: The pharmacist must hold the required pharmacy qualification and registration applicable in India. Medication dispensing and pharmacy-related responsibilities must comply with applicable laws and qualified requirements.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement

Work Location: In person

📌 Pharmacist (Vyttila)
🏢 Cosmediks Skin and Hair Transplant
📍 Vyttila