- Manage outstanding receivables and ensure timely collection of payments from customers.
- Follow up with clients for overdue invoices through calls, emails, and meetings.
- Maintain customer-wise outstanding reports, ageing analysis, and collection trackers.
- Coordinate with sales, project, and accounts teams to resolve payment discrepancies.
- Monitor payment commitments and ensure timely follow-up on pending dues.
- Identify long-pending payments and escalate critical cases to management.
- Reconcile customer accounts and resolve billing or documentation-related issues.
- Prepare regular collection reports and provide updates on collection targets.
- Maintain professional relationships with customers while ensuring payment discipline.
Candidate Requirements
- 7–10 years of experience in collections, accounts receivable, or credit control.
- Experience in construction, infrastructure, manufacturing, trading, or other non-banking industries is preferred.
- Robust knowledge of receivables management, outstanding reconciliation, and collection follow-ups.
- Good communication, negotiation, and coordination skills.
- Proficiency in MS Excel and accounting/ERP software.
- Candidates from the banking and financial services sectors are not preferred.