Roles & Responsibilities

- Provide technical support to employees for hardware, software, and system-related issues.
- Troubleshoot problems related to computers, laptops, printers, scanners, and other IT equipment.
- Install, configure, and maintain operating systems, software applications, and IT devices.
- Diagnose and resolve network, internet, LAN, Wi-Fi, and connectivity issues.
- Provide support for email accounts, user access, passwords, and system configurations.
- Maintain and troubleshoot ERP systems and other business applications.
- Monitor system performance and ensure the proper functioning of IT infrastructure.
- Maintain records of technical issues, resolutions, IT assets, and maintenance activities.
- Coordinate with external vendors and service providers for technical repairs and support.
- Ensure data security, antivirus updates, regular backups, and compliance with IT policies.
- Provide timely support to users and minimize technical downtime.
- Perform any other IT-related tasks assigned by management.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Technical Support Executive (Ranip)
🏢 Parshvagee Infra
📍 Ranip