We are looking for a Client Relationship Coordinator with hands-on experience in Zoho. The candidate will be responsible for managing client interactions, maintaining customer records, coordinating follow-ups, and ensuring smooth communication between clients and internal teams.
Key Responsibilities
- Manage client inquiries and maintain regular communication.
- Use Zoho CRM to manage client data, leads, and follow-ups.
- Update client records and maintain accurate information in Zoho.
- Coordinate with sales and documentation teams for client requirements.
- Follow up with clients regarding pending documents and updates.
- Maintain client databases and prepare regular reports.
- Resolve client queries and ensure customer satisfaction.
- Track client interactions and follow-up activities through Zoho.
- Ensure timely communication and proper record management.
Requirements
- 1–3 years of experience in client relationship management or a similar role.
- Hands-on experience with Zoho CRM is mandatory.
- Good communication and interpersonal skills.
- Proficiency in maintaining client records and managing follow-ups.
- Solid coordination and organizational skills.
- Ability to manage multiple clients and tasks efficiently.
Key Skills
- Zoho CRM
- Client Relationship Management
- Client Coordination
- Lead Management
- Follow-ups
- Data Management
- Communication Skills
- Customer Service
Note: Candidates must have practical working experience with Zoho CRM. Candidates without Zoho experience will not be considered.