- Communicate with customers through phone calls, emails, and messages.
- Build and maintain robust customer relationships.
- Explain company products, services, and offers.
- Handle customer inquiries, complaints, and feedback.
- Follow up with existing and potential customers.
- Maintain customer information and update databases.
- Coordinate with internal departments to resolve customer issues.
- Support customer retention and satisfaction activities.
- Inform customers about new products, services, and updates.