- Identify opportunities to strengthen existing client relationships and support repeat business
- Understand client requirements, budgets, timelines, and project expectations
- Prepare client presentations and incorporate feedback to finalise concepts
- Monitor project progress, approvals, deadlines, and deliverables
- Coordinate with design, production, operations, and execution teams to ensure timely project delivery
- Handle client queries and resolve issues professionally
- Ensure approved designs are implemented accurately and meet client expectations
- Manage day to day client communication, meetings, briefs, and follow ups
- Monitor event schedules, approvals, logistics, and execution timelines
- Conduct site visits and supervise event setup and execution as required
- Handle client feedback, last minute changes, and on site issues professionally
- Ensure timely delivery and quality execution within approved budgets