Closing date for applications: 05/11/2026

Location Bangalore, India

Job typePermanent | Contract typeFull Time

#R-00286850

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Site Reliability Engineer

- You’ll manage the provision of reliable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)
- We’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications
- This is a great chance to work in a supportive environment with opportunities to advance your personal and career development
- We're offering this role at associate vice president level

What you'll do

As a Site Reliability Engineer, you’ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You'll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. You'll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.

Other responsibilities will include:

- Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications




- Ensuring in-depth understanding of the full tech stack on which the application resides and depends on
- Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys
- Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses
- Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents

The skills you'll need

To succeed in this role, you’ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. You'll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana.

You’ll also need:

- Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability. You'll have an experience of 8+ years.
- Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
- Proven technical leadership and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.

Welcome to our Bangalore hub

Located at Taurus 4, Bagmane Constellation Business Park, our new office stands as a state-of-the-art hub for innovation and collaboration.

Key facts:

- A 30 acre campus
- Space for 6,000 colleagues
- Opened in 2025

Our tech stack

Here’s just some of the technologies we use.

Front end

- JavaScript
- ReactJS
- AngularJS

Back end

- Python
- Java
- Microsoft Dynamics

DevOps

- AWS
- GitLab
- Google Cloud Platform

Data

- Kafka
- Hadoop
- PostgreSQL
- Snowflake

📌 Site Reliability Engineer, AVP (Bengaluru)
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