About ScamFree India
ScamFree India provides skilled consultation, documentation assistance, and procedural guidance to individuals affected by trading scams, investment fraud, and other online financial frauds. We help clients understand complaint procedures, organize evidence, prepare documentation, and approach the appropriate authorities, including SEBI and other relevant departments.

Job Summary
We are looking for a Sales professional with strong communication skills and a good understanding of online scams, fraud cases, and basic cybersecurity-related issues. The candidate will be responsible for customer acquisition, sales activities and identifying or escalating suspicious activities and potential fraud cases.

Key Responsibilities

- Generate new leads and convert prospects into customers.
- Handle customer calls, queries, follow-ups and sales negotiations.
- Understand customer requirements and provide appropriate product/service information.
- Identify potential scams, fraud attempts, phishing, fake profiles, impersonation, and suspicious transactions.
- Understand basic cyber-related complaints and identify cases that require escalation.
- Coordinate with the Risk, Compliance, or Cybersecurity team for suspicious or fraudulent cases.
- Maintain proper records of customer interactions, sales activities, and reported fraud cases.
- Verify customer information and follow prescribed KYC/company verification procedures where applicable.




- Escalate suspected fraud or cyber incidents through the appropriate internal process.
- Maintain strict confidentiality of customer, financial, and company information.
- Meet assigned sales targets while following company compliance and security guidelines.

Required Skills

- Excellent verbal and written communication skills.
- Sales and customer-handling experience.
- Good understanding of scams, online fraud, phishing, cybercrime and social-engineering techniques.
- Ability to identify red flags and suspicious customer activities.
- Basic understanding of cybersecurity and digital payments.
- Good analytical and problem-solving skills.
- Strong attention to detail and documentation skills.
- Ability to work with CRM, Excel/Google Sheets and communication tools.

Preferred Experience

- Sales / Business Development
- Customer Support
- Fraud Detection / Risk Operations
- FinTech / Digital Payments
- Cybersecurity / Cyber Fraud Awareness

Qualification

- Graduate or equivalent qualification preferred.
- Relevant experience in Sales, Fraud/Risk, Customer Support or Cybersecurity will be an advantage.
- Freshers with strong communication skills and relevant knowledge may also apply.

Interested candidates can send their updated resume to:
Contact No.: +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Sales Manager (Chandigarh)
🏢 Scam Free India
📍 Chandigarh