- Place phone calls to potential clients from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of sales program
- Answer potential clients’ questions about home improvement projects or goals
- Generate between 5 and 15 sales leads per day
- Set appointments with prospective customers based on our associates’ schedules
- Maintain computer, telephone and other equipment
- Train other telemarketers when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer customer complaints to supervisor for quality control
- Communicate respectfully and politely with potential customers at all times